Frequently Asked Questions (FAQs) - Dog Wear Store

Welcome to Dog Wear Store, your one-stop destination for all your canine fashion needs. Here, you'll find answers to some of the most frequently asked questions about our store and our products.

General Information

1. When was Dog Wear Store established?

Dog Wear Store was established in 2024, providing high-quality Japanese-inspired dog apparel and accessories to our customers.

2. Where are you located?

Our store is located at 614 修Course, 新大雅町, 福井県, Japan.

3. How can I contact you?

You can reach us by email at [email protected] or by phone at 031-818-9046. For personal inquiries, you can also reach out to [email protected].

Product Information

4. What types of dog wear do you offer?

At Dog Wear Store, we offer a wide range of Japanese-inspired dog apparel, including coats, sweaters, dresses, and accessories. Our products are designed to keep your furry friend both stylish and comfortable.

5. Do you offer custom sizing or alterations?

Yes, we are happy to provide custom sizing and alterations to ensure a perfect fit for your dog. Please contact our customer service team for more information.

6. What materials are your products made from?

Our dog wear is crafted using high-quality, durable materials that are both comfortable and easy to care for. We use a variety of fabrics, including cotton, polyester, and blends, to ensure your dog's comfort and safety.

Shipping and Returns

7. Do you ship internationally?

Yes, we offer international shipping to a variety of countries. Please check our shipping policy for more details on delivery times and costs.

8. What is your returns and exchange policy?

At Dog Wear Store, we stand behind the quality of our products. If you are not completely satisfied with your purchase, you can return it within 30 days for a full refund or exchange. Please refer to our returns and exchange policy for more information.

Customer Support

9. How can I reach customer support?

Our customer support team is available to assist you with any questions or concerns you may have. You can reach us by email at [email protected] or by phone at 031-818-9046. We strive to respond to all inquiries within 1-2 business days.

10. Do you have a loyalty program or special offers?

Yes, we offer a loyalty program for our regular customers, as well as occasional special promotions and discounts. To stay informed about our latest offers, please subscribe to our newsletter or follow us on social media.