At dogwearstore.com, we strive to provide our customers with a hassle-free shopping experience. If you are not completely satisfied with your purchase, you can return the item(s) within 30 days of delivery for a full refund.
To initiate a return, please send an email to our customer service team at [email protected] with your order number, the item(s) you would like to return, and the reason for the return. Our team will provide you with a return authorization number and instructions on how to ship the item(s) back to us.
Once we receive your returned item(s), we will inspect them and process your refund within 7-10 business days. The refund will be issued to the original payment method used at the time of purchase.
Please note that some items may not be eligible for return, such as personalized or custom-made products. Additionally, items must be in their original condition, with all tags and packaging intact, to be eligible for a full refund.
If you have any questions or concerns about our returns policy, please don't hesitate to contact our customer service team at [email protected] or by phone at 031-818-9046.